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Desktop-version - problems?

Posted: Wed Dec 23, 2009 8:41 am
by ikarus1969
Hi Pavel!

This morning i have problems with the desktop-version (build 220) which worked fine yesterday.

When desktop-version is startet it says "Please wait" on a black background and that's it for minutes. I then cancelled YoWindow with taskmanager.

Website-version is ok (i have 2 YoWindows on my local website, both ok).

Are there any known issues with the desktop-version currently?

Maybe another user faces the same problem?

Edit: starting YoWindow in Debug-mode gives me the following flash-message:
debug-mode - flash not responding-message
debug-mode - flash not responding-message
YoWindow - 2009-12-23 - Desktop-version - debug-mode.jpg (25.58 KiB) Viewed 11987 times

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 12:08 pm
by par
Hi, Reinhart!

That's major.

We need to find out what's going on.

Can you repeat this problem?

Please send me all the files under C:\Users\[user name]\AppData\Roaming\YoWindow\
log.txt
options.xml
weatherCache.xml
worldCache.xml

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 12:33 pm
by chucky
had you times updated yours flash? I had repaired gotten also times and with one flash updates

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 1:57 pm
by ikarus1969
par wrote:Can you repeat this problem?

Please send me all the files under C:\Users\[user name]\AppData\Roaming\YoWindow\
log.txt
options.xml
weatherCache.xml
worldCache.xml
Hi Pasha: yes i can repeat the problem. I have sent you the requested files (but they are from 7:45 am today?!). The last try (debug-mode) didn't change those files.
chucky wrote:had you times updated yours flash? I had repaired gotten also times and with one flash updates
Hi Chucky!
thank you for trying to help me. It's a good hint, but i run the latest version of Flash-player:
Flash-Player version
Flash-Player version
YoWindow - 2009-12-23 - error - flash-player-version.jpg (26.5 KiB) Viewed 11972 times

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 2:11 pm
by ikarus1969
Hmmm, strange.

I should have tried that before: i uninstalled YoWindow then re-installed it again (RC Build 220) and guess what? ... now it works! :D

So that helped; but of course i had to make all settings again (except registration).

The question remains what had caused the error? Maybe Pavel can find out.

One of the most used error-resolving method:
uninstall - reinstall
stop-start
...

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 2:25 pm
by ikarus1969
par wrote:log.txt
options.xml
weatherCache.xml
worldCache.xml
The file size of weatherCache.xml is much smaller now after re-installation:

Before uninstallation 96,2 MB (!):
Huge weatherCache.xml
Huge weatherCache.xml
YoWindow - 2009-12-23 - error - weather-cache big.jpg (29.79 KiB) Viewed 11968 times
After re-installation 21,6 KB:
normal-sized weatherCache.xml
normal-sized weatherCache.xml
YoWindow - 2009-12-23 - error - weather-cache small.jpg (40.96 KiB) Viewed 11968 times

So maybe Flash can't handle such big files?

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 5:59 pm
by FvE
Hi guys,

I cannot be of any help, sorry about that.
I am wondering though if this could (also) be a problem in Windows itself.
I am using Win-XP and you Ikarus, obviously are not.
What are you using?

Finally I have made screenshot of my files too and you can see that my weatherCache isn't big either.
xml-files.jpg
xml-files.jpg (18.51 KiB) Viewed 11961 times
Maybe this can be of any help after all.
Good luck.
Fred

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 7:48 pm
by ikarus1969
FvE wrote:I am using Win-XP and you Ikarus, obviously are not.
What are you using?
Please explain why you think i "obviously" don't use Win-XP :roll:

I do use Win-XP...

Re: Desktop-version - problems?

Posted: Wed Dec 23, 2009 11:00 pm
by FvE
Oh I'm sorry,

It's just that your screenshots and the path Pavel discribed:
par wrote:Please send me all the files under C:\Users\[user name]\AppData\Roaming\YoWindow\
log.txt
options.xml
weatherCache.xml
worldCache.xml
don't look familiair to me (Win-XP) at all.
So I assumed you used another Win-version.
I don't have the described path.
I found my files under: C:\Documents and Settings\[user name]\Application Data\YoWindow

Sorry Ikarus, we can't blame Windows then :?

Re: Desktop-version - problems?

Posted: Thu Dec 24, 2009 10:11 am
by ikarus1969
FvE wrote:Sorry Ikarus, we can't blame Windows then :?
O i don't kow who is to blame :?:

I played around with locations really often: added locations, removed them, watched the forecast, renamed locations, added more locations so i had to scroll down, added even more locations, removed some, and so on ...

"weatherCache": maybe the current conditions and the forecast is cashed for each location ever added to YoWindow but is not removed when removing the location itself from the location-list?
But more than 90MB? Hmmmm....


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