Can't add new locations ANDROID

[Spir4]

Hi,

Everytime I try to add a new location the app crashes.
The only option to add a new location is to physically be at the location, and use the GPS function so the app sees where you are.

I'm using the most up-to-date Android version on a completely up-to-date Samsung Galaxy Note 3.
I've already sent several trouble reports.

Is it only me or are there others with the same problem?

Please help. Awesome app, but I still need other apps to check the weather on other locations due to this bug.

Kind regards.

[FvE]

Hi Maarten,

Can you please give us the buildnumber of your Android version?
Also, is it the free or payed version?

And one last thought: Please be sure you don't have both the free and payed version installed.

Thanks in advance for your answers.
Fred

[Spir4]

Hi Fred,

Thank you for your reply.

My android version is 4.4.2.
I originally installed the app via App of the day, so I got the payed version for free.
I thought the bug might have been related to that, so I uninstalled it and then I installed the free version. It had the same issue tho, so I redeemed the payed version again.
Now I only have the payed version installed.

Kind regards.

[countryroads]

Hi,

What is the build number of YoWindow app?
Thank you.

Marty

[Spir4]

Hello,

It says: Build: 1.2.13

Kind regards.

[FvE]

Thanks Maarten,

Do you have YoWindow installed on an SD-card?

Fred

[par]

Are you sure it is 4.4.2, but not 4.2.2?

[Spir4]

Hi,

No, it's not installed on the SD card.
And yes, I'm certain I'm on 4.4.2. I checked it again to be certain.


Kind regards.

[par]

I have found your crash report!
Now I need a little help on your side.

1. Can you please tell me step by step how are you adding new location to YoWindow?
I mean every step you take.

2. Are you adding new location to Wallpaper or YoWindow app itself?

3. Do you have "temperature in status bar" option turned on?

[Spir4]

Hello,

I try to add new locations to the app itself, not to the Wallpaper. I don't have any Yowindow widgets on my homescreen.

The "temperature in status bar" is disabled.

This is how I try to add new locations:
I open the app, I click on the name of the current location (on top of the screen), in the location search bar I start typing, and when the location I want appears I click it. Then it crashes.
When I use the enter button on the keyboars it also crashes.
And if i add a new location via the menu option "add new location", it also crashes.