error-"update error"

Any questions? Any answers?
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trippster2
Posts: 2
Joined: Sat Mar 02, 2013 6:54 am
Name: tripp

error-"update error"

Post by trippster2 »

After initially installing, when I get to the screen to set up my location, I receive an error which simply states "update error". I have no idea what this means, or how to rectify it. If I go to he "add new location" page, it doesn't allow me to. I am in the US. This seems to be a completely unusable program so far...please help! Thanks!
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par
Posts: 8736
Joined: Mon Sep 21, 2009 11:56 am
Name: Pasha
Location: Saint-Petersburg, Russia
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Re: error-"update error"

Post by par »

YoWindow is not able to connect to the internet.
Probably because your firewall is blocking either YoWindow or Internet Explorer.
This article explains why "update error" can occur.
http://yowindow.com/help.php#q11
Get YoWindow weather app for your phone or tablet.

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trippster2
Posts: 2
Joined: Sat Mar 02, 2013 6:54 am
Name: tripp

Re: error-"update error"

Post by trippster2 »

I have no firewall set up. Why would your program need IE to run, anyway? That doesn't make any sense to me. Does Bill know about this? I kinda doubt it... Any other solutions?
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par
Posts: 8736
Joined: Mon Sep 21, 2009 11:56 am
Name: Pasha
Location: Saint-Petersburg, Russia
Contact:

Re: error-"update error"

Post by par »

I wish YoWindow did not have this requirement.
But, unfortunately it was impossible for us to solve this problem technically.
I wish Bill to know :)

As an alternative you can install YoWindow for Chrome extension, it is very good - 180 K users and 5 star rate.
https://chrome.google.com/webstore/deta ... okomebpnef
Get YoWindow weather app for your phone or tablet.

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