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License Key Not Working [FIXED]

Posted: Fri May 11, 2012 10:01 am
by techchef
I purchased YoWindow 3 about 4 months ago-i updated it-and now its not letting me register it. I sent an email to support 3 days ago, and have not heard back.Any suggestions on how i can get my license code to work?

Philadelphia Pennsylvania
Windows XP SP 3

Re: License Key Not Working

Posted: Fri May 11, 2012 6:14 pm
by countryroads
When you try to register, are you getting a display like the following?
YoWindow already registered..JPG
YoWindow already registered..JPG (27.87 KiB) Viewed 6771 times
This means that you are already registered and do not need to re-enter your license key.

Let us know if this answers your question.
:)
Marty

Re: License Key Not Working

Posted: Fri May 11, 2012 10:37 pm
by techchef
You are correct in the fact i get that-but-when i restart my computer-it goes back to the "free" version where it wont let me have the Airport background and 6 days weather.
^Screen Caps Coming^
Shows the program not registered
Image
Shows registration screen (of course not all X's but not going to enter real number)
Image
Shows that i got conformation
Image
Shows Full Version
Image
Shows after I restart program (exit out and go back in)
Image
PLEASE-If these images are too big-reply to this and tell me-I will make them smaller..

Re: License Key Not Working

Posted: Fri May 11, 2012 11:27 pm
by countryroads
Hi

Something may have gone wrong during the download of your current YoWindow Setup file. So here is what I want you to do.

1. Remove that old setup file.
2. Completely Uninstall YoWindow.
3. Completely clear your cache.
4. Download a fresh RC setup file from the top of the forum. See attached.
5. Install YoWindow with that new setup file.

Let us know how this works.

Marty
YoWindow Fresh RC.JPG
YoWindow Fresh RC.JPG (15.18 KiB) Viewed 6752 times

Re: License Key Not Working

Posted: Fri May 11, 2012 11:42 pm
by techchef
Still happening..If i keep up and not shut my computer down-it stays registered and i have the full version with no problems. But I shut my computer down at night-and that is when it "un"registers itself.

Re: License Key Not Working

Posted: Sat May 12, 2012 2:35 am
by countryroads
Please see this post and follow it to the end of the topic. http://he1.yowindow.com/forum/viewtopic ... 804#p18500
It sounds like you have the same situation.
Let us know if this helps you out.

Marty

Re: License Key Not Working

Posted: Sat May 12, 2012 3:58 pm
by techchef
OK...When I go to Program Files\YoWindow then yowindow debug mode-i get the black "cmd" type window-but it flashes on and off SUPER fast. (the worlds fastest speed reader could not read whats written on it)

I also tried to uninstall yowindow from my computer using REVO (which gets all the leftover files) then installing it in safemode via administrator and registering it...No go...

Re: License Key Not Working

Posted: Sat May 12, 2012 4:13 pm
by techchef
OK-Just to make sure it was NOT my computer (which was sure it was not) I installed it on an older computer and attempted to register. Same Problem

Re: License Key Not Working

Posted: Sun May 13, 2012 7:55 am
by par
Dear techchef, please send your license key to me to support@repkasoft.com
I will test it.
We do answer all adequate support emails, I wonder how your request managed to miss us.

Re: License Key Not Working

Posted: Sun May 13, 2012 3:06 pm
by techchef
Actually-I FINALLY got it after working with it all night...(sorry if i mis-spell anything-i been up since 4pm yesterday)-what i did was manually go through my registry and deleted all traces of yowindow..then i restarted and went into safemode and did the same thing on both my account and the administrator account. Then I restarted and deleted all files found by using search (even deleting the ones hidden)...Then I restarted and cleaned my computer using CCleaner...Restarted once more-installed Yowindow and registered and BAM! it works