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Keep having to re-download
Posted: Sun May 06, 2012 9:47 pm
by Angelstar958
Ever since I downloaded the new Yo weather 3 I have to re-download it every few days

....I went to check the weather for tomorrow and as it is dark now when I went to tomorrows weather it is still dark all day and it get's stuck on "Updating Weather" and the only way I can correct it is to re-download it.This has only happened with the new yo weather 3 version. Can someone please help me.
Thank you
Re: Keep having to re-download
Posted: Sun May 06, 2012 10:35 pm
by FvE
Hi Janis,
I don't know why this is happening, but it might be worth to try the following:
1. - Uninstall YoWindow 3
2. - Check if there is anything left of YoWindow, eg: version 2 or version 3 Beta. If so remove all of it.
3. - Disable your Antivirus program and Firewall
4. - Re-install YoWindow 3
5. - Check if it is functioning properly
6. - Enable your Antivirus program and Firewall again
Goodluck.
Fred
Re: Keep having to re-download
Posted: Mon May 07, 2012 12:15 am
by countryroads
Hi Janis,
Are you having this problem with every location or just a few locations?
What are the locations that you are having a problem with? I would like to test them on my PC.
Thank you in advance.
Marty
Re: Keep having to re-download
Posted: Tue May 08, 2012 12:30 am
by Angelstar958
Hi Fred
I have done what you said and will see whether this rectifies the problem as it is happening every 3-4 days
Hopefully this will sort the problem out fingers crossed
Thank you for replying and your help
Jan
Re: Keep having to re-download
Posted: Tue May 08, 2012 12:32 am
by Angelstar958
Hi Marty,
I messaged you, that you for your offer to help.
In the meantime I have done what Fred suggested and will soon know in 3-4 days whether that solution worked.
Just keeping my fingers crossed
Jan
Re: Keep having to re-download
Posted: Tue May 08, 2012 12:56 am
by Wally©
Just a suggestion should things stay the same...
I don't know what firewall you use but it sounds to me that YoWindow is not properly connecting
to the internet...
I would check my firewall settings for YoWindow...
They should be set to 'always allow'...or something to that effect...
Re: Keep having to re-download
Posted: Thu May 10, 2012 12:49 am
by Angelstar958
I have just checked and Yo Window is allowed on my firewall Wally.
I went back to check the weather this evening and everything has reverted back to when I downloaded it again the other day, with the weather for New York, Cairo and Japan, so I have set it up the way I want in Options again and put back on the list the Places I want the weather for and will give it another 3-4 days to see if it remains the same.
I am not sure what else I can do to make it remain the way I want it to....On the upside at least I didn't have to re-download it again this time

Re: Keep having to re-download
Posted: Thu May 10, 2012 1:04 am
by Angelstar958
I don't know if this will help at all t is too technical for me but I just found the error log below for Yo Window 3 on my laptop
SwfWindow::callFunction(), com-error, name="handleTrayUserAction"
COM Error...
Code = -2147467259
Code meaning = Unspecified error
Source =
Error Description =
SwfWindow::callFunction(), com-error, name="handleTrayUserAction"
COM Error...
Code = -2147467259
Code meaning = Unspecified error
Source =
Error Description =
SwfWindow::callFunction(), com-error, name="handleTrayUserAction"
COM Error...
Code = -2147467259
Code meaning = Unspecified error
Source =
Error Description =
Re: Keep having to re-download
Posted: Thu May 10, 2012 8:58 am
by par
These messages have nothing to do with the problem.
At the moment they are printed in every copy of YoWindow.
I think there's no better way to solve this than Fred has proposed.
Re: Keep having to re-download
Posted: Thu May 10, 2012 1:59 pm
by Angelstar958
Thank you Par, I have done what Fred said and I am still having major problems ...Yesterday my weather reset itself to default locations so I put my locations back in and applied and this is what I woke up to