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Programme

Posted: Wed Apr 11, 2012 4:02 pm
by Ter-Ter38
I had to re-install yowindow now I have lost all my locations and keep getting weather expired, I have payed for the full program. What has happened?

Re: Programme

Posted: Wed Apr 11, 2012 4:05 pm
by FvE
Hi,

Why did you 'have' to re-install?
What version and buildnumber are you using?
What windows version are you using?

Fred

Re: Programme

Posted: Wed Apr 11, 2012 4:09 pm
by Ter-Ter38
I downloaded the latest version of yowindow as requested when I switched my computer on today, from then on everything went all to cock.

Re: Programme

Posted: Wed Apr 11, 2012 4:13 pm
by FvE
Hi,

Too bad you didn't answer all my questions.
I suppose you have upgraded from version 2 to 3, have you?

Fred

Re: Programme

Posted: Wed Apr 11, 2012 4:18 pm
by Ter-Ter38
sorry, I am running windows XP. I did the upgade as you said.

Re: Programme

Posted: Wed Apr 11, 2012 4:25 pm
by FvE
Oke,

The only thing I can suggest is:

1 - Uninstall YoWindow
2 - Disable your Antivirus program (temporarely)
3 - Reinstall YoWindow
4 - Enable your Antivirus program again

You will have to reinstall your locations too.
Let us know how you're getting on.

Goodluck,
Fred

Re: Programme

Posted: Wed Apr 11, 2012 4:49 pm
by Ter-Ter38
Everything back to normal, many many thanks for your help.

Re: Programme

Posted: Wed Apr 11, 2012 4:56 pm
by FvE
:good: