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Need a little help

Posted: Mon Mar 26, 2012 7:27 pm
by Cindra
First I love YoWindow.

I had no problems with the previous versions but have some questions in this new one.

I have selected my location over and over and over and no matter what I do it asks me every time to select my location. Can you tell me what I might be doing wrong?
I have also selected 7 days to show and it will not show more than 3 days no matter what I do. I have selected 7 and applied and said ok a hundred times but it still won't work. I have also selected a different landscape but it will not keep it and every time it restarts it is back to the default picture.

Any suggestions or help are welcome.

thank you
Cindy

Re: Need a little help

Posted: Mon Mar 26, 2012 7:51 pm
by par
Dear Cindy, it looks like YoWindow behaves unexpectedly on your system.
Can you help me to find out what exactly is going wrong?

I want you to run YoWindow in debug mode and send me the information it prints out in the console window.

- Go to YoWindow installation folder
It is either
"C:\Program Files\YoWindow"
OR on Windows 64 bit
"C:\Program Files (x86)\YoWindow"

- Run yowindow_debugMode.bat
This will launch YoWindow in diagnostic mode.

A new black window should open.
I will call it "console".
YoWindow prints diagnostic information inside console.


- Copy the contents of console window.
Here's how to do it.
- Click on the icon in the top-left corner of the black console window.
- A menu will appear
- Select Edit/Select All
- Press Enter on the keyboard
- Paste the text into email

Send this text to me to this email: support@repkasoft.com