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weather will NOT update

Posted: Sun Aug 07, 2011 2:31 pm
by Merv casteel
weather will not update
The screen sits at the update stage and I cannot enter new cities or anything
I paid for this and it should work better

Re: weather will NOT update

Posted: Sun Aug 07, 2011 3:56 pm
by FvE
Hi Merv,

Any idea how we can help?

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:00 pm
by ikarus1969
Merv casteel wrote:weather will not update
The screen sits at the update stage and I cannot enter new cities or anything
I paid for this and it should work better
Would you please tell us: what version of YoWindow do you use, do you run a Windows-PC or a Mac, for which location the program does not update the weather and every other detail you think that might help us to solve your problem.

Please keep in mind that YoWindow is a program that rely heavily on external sources (METAR-stations world-wide, norwegian meteorological institute, the geonames.org-services) and can't be held responsible for every strange behavior.

Sometimes the configuration of the PC is responsible - and before i forget: which version of "flash" do you use currently?

Thank you!

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:14 pm
by Merv casteel
yo window is build 491
flash -- I have no idea
the program worked well for months - then 2 or 3 weeks ago it went into this state
is on PC -- windows XP pro- amd 64X2 -- 4 of ram - dsl -

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:15 pm
by Merv casteel
one more - the program starts with new york and I cannot get any further -- I cannot pick any cities

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:18 pm
by Merv casteel
i am not a puter whiz , so if it is something in the puter itself , then I am hooped
likely some idiot thing Mr Gates put in in the updates
Thanx anyway - was nice while it lasted
Merv

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:25 pm
by ikarus1969
So at first i recommend a completely uninstall and re-install of YoWindow.
Please tell us if that helps.

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:32 pm
by Merv casteel
when I first start it it shows NEW YORK ( NO other choices )as the city and it says " UPDATING WEATHER" but noting happens
If I click on location/add, it says " TO GET STARTED ETC" and the dropdown box says " LOADING " but nothing happen
I can leave it for 10 or 15 minutes - nothing happens
I can shut the firewall off completely and it is the same thing

Re: weather will NOT update

Posted: Sun Aug 07, 2011 4:47 pm
by Merv casteel
will uninstall and reboot then re-download and install - will let you know

Re: weather will NOT update

Posted: Sun Aug 07, 2011 5:06 pm
by Merv casteel
did a control panel add/remove - did a registry clean -- rebooted puter
redownloaded yowindow and installed
It is the same ole - same ole --EXACTLY the same