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Payment Not Recognized
Posted: Mon Dec 27, 2010 1:29 pm
by rlohmann
I paid for the "unlimited" version several days ago and PayPal acknowledged it. However, YoWindow keeps telling me I have to pay for the "unlimited" version to get the full range of features.
Could someone please look into this?
Thanks.
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Ralph Lohmann
Maryland, USA
Re: Payment Not Recognized
Posted: Mon Dec 27, 2010 1:47 pm
by Wally©
You should have received an e-mail minutes after payment with your registration info...
This mail might have been stuck in your spamfolder or in your unwanted mail...
Please check the mail account which you used to register...
Don't forget to check the webmail too because some of these 'unwanted mails' are not always sent to your e-mail reader/sender...
Re: Payment Not Recognized
Posted: Mon Dec 27, 2010 4:11 pm
by rlohmann
You should have received an e-mail minutes after payment with your registration info....
The E-mail was a PayPal receipt containing a16-digit number. Was that the YoWindow registration number?
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Ralph
Re: Payment Not Recognized (Disregard)
Posted: Mon Dec 27, 2010 4:13 pm
by rlohmann
Please disregard my recent response. I found the registration code in a separate e-mail message.
Sorry for the confusion.
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Ralph