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Can't add new locations ANDROID
Posted: Mon Dec 08, 2014 9:55 pm
by Spir4
Hi,
Everytime I try to add a new location the app crashes.
The only option to add a new location is to physically be at the location, and use the GPS function so the app sees where you are.
I'm using the most up-to-date Android version on a completely up-to-date Samsung Galaxy Note 3.
I've already sent several trouble reports.
Is it only me or are there others with the same problem?
Please help. Awesome app, but I still need other apps to check the weather on other locations due to this bug.
Kind regards.
Re: Can't add new locations ANDROID
Posted: Mon Dec 08, 2014 11:33 pm
by FvE
Hi Maarten,
Can you please give us the buildnumber of your Android version?
Also, is it the free or payed version?
And one last thought: Please be sure you don't have both the free and payed version installed.
Thanks in advance for your answers.
Fred
Re: Can't add new locations ANDROID
Posted: Tue Dec 09, 2014 8:23 am
by Spir4
Hi Fred,
Thank you for your reply.
My android version is 4.4.2.
I originally installed the app via App of the day, so I got the payed version for free.
I thought the bug might have been related to that, so I uninstalled it and then I installed the free version. It had the same issue tho, so I redeemed the payed version again.
Now I only have the payed version installed.
Kind regards.
Re: Can't add new locations ANDROID
Posted: Tue Dec 09, 2014 5:03 pm
by countryroads
Hi,
What is the build number of YoWindow app?
Thank you.
Marty
Re: Can't add new locations ANDROID
Posted: Tue Dec 09, 2014 6:14 pm
by Spir4
Hello,
It says: Build: 1.2.13
Kind regards.
Re: Can't add new locations ANDROID
Posted: Wed Dec 10, 2014 12:56 am
by FvE
Thanks Maarten,
Do you have YoWindow installed on an SD-card?
Fred
Re: Can't add new locations ANDROID
Posted: Wed Dec 10, 2014 6:04 am
by par
Are you sure it is 4.4.2, but not 4.2.2?
Re: Can't add new locations ANDROID
Posted: Wed Dec 10, 2014 6:55 pm
by Spir4
Hi,
No, it's not installed on the SD card.
And yes, I'm certain I'm on 4.4.2. I checked it again to be certain.
Kind regards.
Re: Can't add new locations ANDROID
Posted: Thu Dec 11, 2014 6:20 am
by par
I have found your crash report!
Now I need a little help on your side.
1. Can you please tell me step by step how are you adding new location to YoWindow?
I mean every step you take.
2. Are you adding new location to Wallpaper or YoWindow app itself?
3. Do you have "temperature in status bar" option turned on?
Re: Can't add new locations ANDROID
Posted: Thu Dec 11, 2014 12:50 pm
by Spir4
Hello,
I try to add new locations to the app itself, not to the Wallpaper. I don't have any Yowindow widgets on my homescreen.
The "temperature in status bar" is disabled.
This is how I try to add new locations:
I open the app, I click on the name of the current location (on top of the screen), in the location search bar I start typing, and when the location I want appears I click it. Then it crashes.
When I use the enter button on the keyboars it also crashes.
And if i add a new location via the menu option "add new location", it also crashes.