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Google Play says YW is incompatible with my device.
Posted: Fri Dec 05, 2014 12:53 am
by TarkusLV
I bought a new RCA tablet on Black Friday, and Google Play tells me that the current version of YoWindow is incompatible with my device. However, I'm able to sideload it and it works just fine that way. The only problem is I don't get updates that way, unless I sideload each update.
Here is the product page:
http://www.rcatablets.com/tablets/7-voyager
Thanks.
Re: Google Play says YW is incompatible with my device.
Posted: Fri Dec 05, 2014 6:25 am
by par
Hi! I don't know why Google Play is not working as expected.
Can you ask their support regarding this issue and write back here the result to spread the knowledge?
Re: Google Play says YW is incompatible with my device.
Posted: Sat Dec 06, 2014 2:37 am
by TarkusLV
Well, I just got done chatting with Google, and they weren't much help. They basically said the problem is with the app:
The Google Play Store app will inform you that the app is not compatible. It's not the Play Store app that is not allowing you to download, but the specific app itself isn't allowing. If Play Store app was to be the issue, then you won't be allowed to download any apps.
He didn't offer anything too useful, except for perhaps this:
Also let them know that your screen density is 160 and screen layout is "large".
Re: Google Play says YW is incompatible with my device.
Posted: Mon Dec 08, 2014 2:43 pm
by par
Ah... I don't think this information is of any help.
YoWindow is added to Play Store with all available devices selected.
That is I didn't put any restriction on the device YoWindow is being run on.
Large display with DPI 160 is definitely a rare case, but I don't understand why it could be a problem.
Thank you for taking the time and connecting to Google and passing me that information.
This is hard for me to find the solution.
I hope some day we will resolve the mystery.
Re: Google Play says YW is incompatible with my device.
Posted: Mon Dec 08, 2014 2:46 pm
by par
I wonder if you can download and install the Free edition of YoWindow from Play Store?
https://play.google.com/store/apps/deta ... o.app.free
Re: Google Play says YW is incompatible with my device.
Posted: Mon Dec 08, 2014 3:35 pm
by TarkusLV
Thanks. The store won't let me download either version. I guess I'll just have to live with manual updates via sideloading, at least for now.
Re: Google Play says YW is incompatible with my device.
Posted: Wed Dec 10, 2014 6:56 am
by par
I'm sorry I can't help now.
Re: Google Play says YW is incompatible with my device.
Posted: Wed Dec 10, 2014 6:57 am
by par
Is YoWindow the only app you cannot download from Google Play Store?
Re: Google Play says YW is incompatible with my device.
Posted: Thu Dec 11, 2014 2:35 am
by TarkusLV
No, there are others apps I can't download. Not many that I've come across, but some.
Re: Google Play says YW is incompatible with my device.
Posted: Fri Jan 09, 2015 12:40 am
by TarkusLV
Just got a firmware update for my tablet, and now I can download YW from the store!