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IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 4:40 am
by bloo
Hi,
I have bought the full version and it will not finish installing. I have deleted the failed app each time, waited hours in between, and tried reinstalling several times but it fails every time.
(I have successfully installed it on my iPhone 4s).
How do we fix this?
Thank you!
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 6:38 am
by par
Hey!
Can you explain what exactly is going wrong.
Any error message you see?
Any screen-shots of the problem?
The more details you can provide, the better the chance we can find a way to find the problem.
Are you running the latest App Store version?
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 7:15 am
by bloo
Screenshots.
If you need more info or screenshots, let me know!
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 7:27 am
by par
There's something is wrong with App Store access.
Can you contact Apple support regarding this issue please?
Oh, wait... Is it App Store?
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 8:32 am
by bloo
Yes, it is App Store. But no clue how to contact App Store.
Might just wait and try again later....
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 8:52 am
by par
Probably there's something is wrong with the internet connection, also.
Here's the Apple support page
https://www.apple.com/support/ios/contact/
Re: IOS 7.1.1 iPad 4 - app will not install
Posted: Fri Jul 18, 2014 9:38 am
by bloo
I was able to install on my iPhone at same time as tried and failed ipad installation.
Thx for Apple link.