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Update Error

Posted: Sat Dec 22, 2012 9:29 pm
by fairbanksy
I just bought YoWindow yesterday. It was working fine until this morning and now the weather won't update - I get "Update Error" by the recycle arrow. I installed Google Earth this morning, if that has anything to do with it. Thanks in advance.

Re: Update Error

Posted: Sat Dec 22, 2012 10:39 pm
by Don
Hi Susan,

What location are you viewing when this happens? Does it happen when viewing a different location?

Don

Re: Update Error

Posted: Sun Dec 23, 2012 12:23 am
by fairbanksy
I have it loaded both in my chrome as an extension and also it resides in my task bar. It's the task bar version that's not updating.

Re: Update Error

Posted: Sun Dec 23, 2012 12:24 am
by fairbanksy
I just checked and it appears to be updating now - although when I logged this ticket, if you will, it had been in an error state for over 6 hours. Thanks for your help :)

Re: Update Error

Posted: Sun Dec 23, 2012 2:38 am
by countryroads
Hi Susan,

What are the name of the towns that you are viewing when you get 'Update Error'?

Marty