Corrupted weather forecast page

YoWindow widget Questions, Suggestions and Bugs
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TonyO
Posts: 5
Joined: Thu Aug 21, 2014 5:55 am
Name: Tony Oswin

Corrupted weather forecast page

Post by TonyO » Thu Aug 21, 2014 6:02 am

In the last few days we are experiencing problems with the Yowindow weather forecast widget on our website. We have four different locations and all of them are opening, but with only the top half of the thumbnail forecast. If you click to enlarge, again we only get the top half of the forecast page. Our technicians have checked, but the problem seems to be with Yowindow. Is anyone experiencing the same problem, or have found a solution?

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countryroads
Posts: 8785
Joined: Tue Apr 27, 2010 3:38 am
Name: Marty
Location: Mansfield, Ohio USA
Contact:

Re: Corrupted weather forecast page

Post by countryroads » Thu Aug 21, 2014 6:10 am

Hi Tony,

Welcome to YoWindow.

Can you supply us with a link to your website?
Can you also supply us with a screenshot?
That way we check out the problem.

Have you cleared your cache?
There was a problem Monday night into Tuesday.
Let us know if clearing your cache takes care of the problem.

Thank you in advance.

Marty

TonyO
Posts: 5
Joined: Thu Aug 21, 2014 5:55 am
Name: Tony Oswin

Re: Corrupted weather forecast page

Post by TonyO » Thu Aug 21, 2014 6:21 am

Hi,

The link to one of the corrupted forecast pages is below:

http://www.atoz-guides.com/thassos-weather/

We have cleared the cache.

Thanks for your quick reply,

Tony Oswin

TonyO
Posts: 5
Joined: Thu Aug 21, 2014 5:55 am
Name: Tony Oswin

Re: Corrupted weather forecast page

Post by TonyO » Thu Aug 21, 2014 5:50 pm

Hi,

All four weather forecasts are still corrupted. Sorry to chase, but is there a solution to the problem? We would prefer not to leave Yowindow, but we desperately need working forecasts.

Many thanks,


Tony Oswin

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Wally©
Posts: 813
Joined: Sun Dec 12, 2010 2:18 am
Name: Walter

Re: Corrupted weather forecast page

Post by Wally© » Thu Aug 21, 2014 5:58 pm

Hi Tony...

There have been problems with the widget lately...

Par is working feverishly to having them permanently fixed...

I was able however to view the one in your page...after refreshing numerous times...

Please be patient as the team is working on a permanent fix...
Attachments
Weather.JPG
Wally©...

(Ignorance can easily be overcome...Stupidity is 4ever...)

TonyO
Posts: 5
Joined: Thu Aug 21, 2014 5:55 am
Name: Tony Oswin

Re: Corrupted weather forecast page

Post by TonyO » Thu Aug 21, 2014 6:04 pm

Thanks for your quick reply.

Regards,

Tony Oswin

TonyO
Posts: 5
Joined: Thu Aug 21, 2014 5:55 am
Name: Tony Oswin

Re: Corrupted weather forecast page

Post by TonyO » Fri Aug 22, 2014 6:27 am

All seems OK now, thanks for your help.

Regards,

Tony Oswin

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