My license

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My license

Postby ST193 » Thu Feb 21, 2013 2:27 pm

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Apparently when you pay money for a service such as yowindow they get annoyed when you ask to have your licence resent. I recieved an email a while back and it was worded as if they were being bothered.....well consider my subscription money I paid as a donation to an uncaring and rude customer support. See ya




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Re: My license

Postby ikarus1969 » Thu Feb 21, 2013 7:35 pm

ST193 wrote:Apparently when you pay money for a service such as yowindow they get annoyed when you ask to have your licence resent. I recieved an email a while back and it was worded as if they were being bothered.....well consider my subscription money I paid as a donation to an uncaring and rude customer support. See ya

If you want this matter be public you should have posted your own mail and the response as a screenshot here.
Otherwise your post is nothing than an allegation at this point, i'm sorry. I hope you can comprehend that?
It's just because there are so many experiences from many other users that sound like the opposite of what you have posted. "Uncaring" and "rude" does not match the experiences many users have' made.

So if it's true what you've posted would you consider to give YoWindow and its overworked team a second chance?! And please consider although their english is really quite good they are no native-speakers. (me personally would like to speak english as good as they do)



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Re: My license

Postby par » Thu Feb 21, 2013 9:30 pm

Thank you, Reinhart.


I do really become rude sometimes.
And yes, this is because of much stress.
I'm sorry, Sergio if it was you who I was speaking to without word "please".

It is easy get mad, when I you receive 2 - 5 emails EVERY DAY about license key being lost.
Why people so careless?
I have bought a lot of software in my life, but I never have requested the license key again.

[UPDATE]
We have sent the key to Sergio for 2 times before he asked it for the third time.
Oh well...
It's easy to write the key to a piece of paper or a book cover to make sure it is not going to be lost one day.



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Re: My license

Postby mark2011 » Thu Jun 06, 2013 1:33 pm

Hello Pasha:
I had to reinstall my second YoWindow and lost a license key and more I cannot find it. Please do something to get me this license. Thank you in advance. :(
Marek



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Re: My license

Postby Wally© » Thu Jun 06, 2013 1:36 pm

support@repkasoft.com

Mail them with the same account you registered your version with...

Include as much details as possible...

They will help you out...



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My license

Postby FalfHaky » Wed Mar 29, 2017 4:39 pm

If you license transfer them, doesnt the original owner lose them?

Or am I not thinking straight?



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Re: My license

Postby frankf » Tue Apr 11, 2017 5:07 pm

To Complainer: Your accusations are damaging, and are based ONLY on your side of the story. The good folks who make this program have no such reputation for what you claim. Would like to see both sides of your correspondence? All it takes is one or two grousing malcontents to cause harm to people who don't deserve to be harmed!



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